Shipping & Return Policy

Shipping & Return Policy:

Shipping Policy

At AH Urban Wear, we are committed to delivering your order safely and on time.

  • Orders are processed within 1–3 business days after confirmation.
  • Estimated delivery time is 7–12 business days, depending on your location.
  • Delivery times may vary during holidays, sales, or due to unforeseen courier delays.
  • Once your order has been dispatched, you will receive shipping updates (if available).

Return & Exchange Policy:

Customer satisfaction is important to us. To ensure a smooth return process, please read the following carefully.

📹 Unboxing Video (Required)

Before opening your package, you must record a clear, continuous unboxing video from the moment the package is sealed until the product is completely removed.

This video serves as proof in case:

  • You receive a damaged product.
  • You receive the wrong item.
  • There is any issue with your order.

Unfortunately, return or replacement requests cannot be processed without a complete unboxing video.

Please Order the Correct Size:

⚠️ Please make sure you select the correct size before placing your order.

We strongly recommend checking our Size Guide carefully before purchasing. If you're unsure about sizing, feel free to contact us before placing your order—we'll be happy to help.

Return Eligibility:

Returns or replacements may be approved if:

  • You received the wrong product.
  • Your item arrived damaged or defective.
  • Your order has a verified manufacturing defect.

Returned items must:

  • Be unused and unwashed.
  • Be in their original condition.
  • Include original packaging and tags (if applicable).
  • Be accompanied by a valid unboxing video.

Delivery or Payment Issues:

If you experience any issues regarding:

  • Delivery
  • Order status
  • Payment confirmation
  • Damaged or incorrect items
  • General inquiries

Please contact our support team.

Email: ahurban@gmail.com

WhatsApp: +92 332 8722233, +92 371 1175240

AH Urban Wear:

We appreciate your trust in AH Urban Wear and are committed to providing premium-quality products and excellent customer service. If you have any questions before or after placing your order, our support team is always ready to assist you. Thank you for choosing AH Urban Wear.